FAQ

1. How long does shipping take to the USA?
We process orders within 1-3 business days. Once shipped, delivery times vary:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping (Available at checkout): 2-5 business days
    You will receive a tracking number via email once your order ships. Delivery times are estimates.

2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight. We offer free standard shipping on orders over [e.g., $35] within the contiguous USA.

3. Do you ship outside the contiguous USA?
We currently only ship to addresses within the contiguous 48 United States.

4. What types of hangers do you offer?



Type Material Best For Features
Velvet/Flocked Hangers Plastic core with velvet coating All clothing, especially delicate items Non-slip, slim, space-saving, gentle on fabrics
Wooden Hangers Solid wood Suits, coats, heavy items Durable, classic look, preserves shoulder shape
Plastic Hangers Molded plastic Everyday use, kids' clothes Affordable, lightweight, various colors
Non-Slip Hangers Plastic or wood with rubber/grip Strappy tops, silks, activewear Prevents slipping
Clip Hangers Plastic or wood with metal clips Skirts, pants Adjustable or fixed clips
Children's Hangers Plastic or wood Kids' clothing Smaller size, often colorful
Space-Saving Hangers Plastic with multiple tiers Maximizing closet space Holds multiple items vertically

Specific features (notch for straps, swivel hook, suit bar) are detailed in each product description.

5. What types of storage baskets do you offer?



Type Material Best For Features
Woven Baskets Seagrass, water hyacinth, rattan Living room, bedroom, entryway Natural look, decorative, various sizes
Fabric Baskets Canvas, linen, felt Shelves, cubbies, closets Collapsible, lightweight, machine washable (some)
Wire Baskets Metal with coating Kitchen, pantry, bathroom Industrial look, durable, good ventilation
Plastic Baskets BPA-free plastic Laundry, pantry, garage Durable, easy to clean, stackable
Collapsible Baskets Fabric with rigid base Versatile storage Fold flat when not in use, space-saving
Basket Sets Various Coordinated organization Nested sizes for different uses

Specific dimensions (LxWxH), capacity, and whether they collapse are listed in each product description.

6. How do I choose the right hangers?
Consider your wardrobe and closet space:

  • Slim/Velvet Hangers: Best for maximizing closet space (saves up to 50% space compared to plastic). Ideal for most clothing.

  • Wooden Hangers: Best for heavy items (suits, winter coats) to maintain shoulder shape.

  • Clip Hangers: Essential for pants, skirts, and scarves.

  • Child-Sized Hangers: Necessary for kids' clothes to prevent stretching.

  • Quantity: A general rule is 20-30 hangers per person for a basic wardrobe.

7. How do I choose the right storage baskets?
Consider where and how you'll use them:

  • Shelves/Cubbies: Choose baskets that fit your shelf dimensions exactly. Measure before buying.

  • Closets: Fabric or woven baskets are great for accessories, linens, off-season items.

  • Living Room: Decorative woven baskets for blankets, toys, magazines.

  • Bathroom/Kitchen: Wire or plastic baskets for better ventilation and moisture resistance.

  • Open vs. Closed: Open baskets (wire, low sides) for easy access; closed baskets (fabric, high sides) for hiding clutter.

8. Are velvet hangers really non-slip?
Yes. Velvet hangers have a soft, flocked coating that grips clothing and prevents slipping—even for silky or strappy items. They are widely considered the best all-around hanger type.

9. How do I clean and care for hangers?

  • Velvet Hangers: Wipe with a damp cloth; air dry. Avoid submerging in water (can damage adhesive).

  • Wooden Hangers: Wipe with a dry cloth. Avoid moisture (can warp wood).

  • Plastic Hangers: Wash with soap and water; rinse and dry.

  • Clip Hangers: Check clips periodically; tighten if loose.

10. How do I clean and care for storage baskets?

  • Woven Baskets: Dust regularly. Spot clean with a barely damp cloth; dry immediately. Avoid getting fully wet.

  • Fabric Baskets: Many are machine washable (check label). Air dry completely.

  • Wire Baskets: Wipe with damp cloth; dry to prevent rust if coating is scratched.

  • Plastic Baskets: Wash with soap and water; rinse and dry.

11. Do storage baskets collapse for storage?
Many of our fabric baskets are collapsible (fold flat when empty). This feature is highlighted in the product description. Woven and wire baskets are typically rigid and do not collapse.

12. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.